Servicenow release management. What's new in the. Servicenow release management

 
 What's new in theServicenow release management  — March 22, 2023 — ServiceNow (NYSE: NOW), the

Visual Task Boards turns any list into a Kanban-like task board, offering an intuitive, graphical alternative for working with any ServiceNow application. Remediation can even be suggested. Introduce a modern look and feel to your apps. How search works: Punctuation and capital letters are ignored. Each stage is important for properly organizing and. Release Management encompasses the planning, design, build, configuration and testing of hardware and software releases to create a defined set of release components. Remediation can even be suggested. Speed new products to market and quickly turn services into revenue. June 22, 2020. Get Started. Gain new ServiceNow skills and fresh insights into the power of digital transformation. It. Welcome to the Now Platform Utah release! Jon Sigler. We’re at a unique moment in business history. Posted by IT Life Club. The stock, up 73% YTD, this week hit a new 52-week high of $678. Documentation Find detailed information about ServiceNow products, apps, features, and releases. Special characters like underscores (_) are removed. Related: ServiceNow Expands Digital Transformation Efforts at Knowledge 2023. May 16, 2023. The most relevant topics (based on weighting and matching to search terms) are listed first in search results. Von der Planung bis zur Zeit nach der Bereitstellung – erfahren Sie mehr mit ServiceNow. — September 16, 2021— ServiceNow (NYSE: NOW), the leading digital workflow company that makes work, work better for people, today announced the Now Platform Rome release. Brief description of the release. Documentation Find detailed information about ServiceNow products, apps, features, and releases. Transform the impact, speed, and delivery of IT. Documentation Find detailed information about ServiceNow products, apps, features, and releases. Special characters like underscores (_) are removed. I believe with the integration between the tools we could use ServiceNow for the Release Management. Known synonyms are applied. The following are a few of the features that ServiceNow released in the Utah update: Quicker reaction times. Employee relations is a term that describes the interactions, communications, and relationships that businesses cultivate with their employees. I’m proud of the global engineering. Known synonyms are applied. Order Management for Telecommunications. A new plugin that provides alignment with proven ITIL practices is introduced in this release. The most common combination of release manager certifications include: Project Management Professional (PMP), Certified Scrum Master (CSM), and Master Project Manager (MPM). And we’ve updated our Customer Service Management Playbooks with focused layouts that enhance the user experience and enable agents to resolve issues fast by providing access to the data and tools they need within one, centralized. Steps to reproduce: 1. Plugins Activate the Release Management plugin to use, which will also upgrade you to the newest version. IT Service Management. Learning Build skills with instructor-led and online training. Known synonyms are applied. — Sept. Documentation Find detailed information about ServiceNow products, apps, features, and releases. Noncompliant controls and smart issue management automatically generate issues. release_management_v2) provides release tables which store information about the planned release and tasks that are. The latest version of the Now Platform delivers hundreds of innovations designed to empower organizations to adapt to the. Use ServiceNow ® Agile Development to power scrum, agile teams, and hybrid development methods. Release Phases. Department of Defense Impact Level-5 Provisional Authorization. The enhancement will then go into JIRA as an Epic for the SDLC. ServiceNow Launches Major Platform Expansion with the Utah Release. The ServiceNow release cycle is designed to provide optimal stability and quality, with the flexibility to quickly address problems and deliver new features. ServiceNow Reports Third Quarter 2022 Financial Results. Quality assurance. Next, the Release Management team can benefit a lot, as this. Webinars. Keep your hybrid workforce engaged and productive. Rationalize apps and reduce risks with ServiceNow APM. Definition of SecOps. Sep 22, 2023 -. Impact Accelerate ROI and amplify your expertise. SANTA CLARA, Calif. This release follows ServiceNow’s Q2 2020 acquisition of App4Mation’s 4Facility. Deliver enterprise agility for better business outcomes. Product. Knowledge-Centered Service (KCS) v6 verified Bring KCS best practices to your organization. Learning Build skills with instructor-led and online training. The Dialog Acts enhancement is enabled for all topics available in ServiceNow® Virtual Agent and Virtual Machine applications. View Upgrade Info. Leveraging JFrog Artifactory in Automating Change Request Approvals. ServiceNow Agile Development enables your organization to plan,. ServiceNow has a separate app store for use with GCC, known as the FedAppStore. Software assets are managed to ensure that the usage of all software is in line with the terms and conditions of the software and other conditions from the software vendor. Enterprise asset management (EAM) combines systems, processes, and software to control physical assets and equipment. Case studies;Unleash the possibilities of generative AI with ServiceNow. 0 to help you. The ServiceNow® Utah release includes new products and applications, as well as additional features and fixes for existing products. Become a Certified System Administrator. Deliver AI-powered self-service for common requests. Get Started. Below is the up-to-date list of the previous, current, and upcoming ServiceNow releases. Skip to page contentDocumentation Find detailed information about ServiceNow products, apps, features, and releases. Walk-up Experience is for anyone who prefers a face-to-face interaction for assistance. Learning Build skills with instructor-led and online training. Application or feature. The ServiceNow® Digital Portfolio Management application enables you to view and manage the full life cycle of your services and applications in a unified workspace. Get Started. ServiceNow Event. Each CI keeps information about how it relates to other. Executives are under pressure to make faster, smarter decisions and drive innovation while struggling to maintain day-to-day operations. How search works: Punctuation and capital letters are ignored. Import orders from third-party systems and fulfill them within ServiceNow. All rights reserved. Significant expansions to the Now Platform offer customers new, faster, and more efficient ways to work. Expanding on the strategic partnerships among. Represents the planned phases within a release, which are used to group. Catch the episode Enhanced Security and Streamlined Management: What’s New in the ServiceNow Vancouver Release The latest ServiceNow Vancouver release provides significant upgrades to the platform’s security capabilities. A Comprehensive Deep-dive into ServiceNow. Connect Virtual Agent to packaged integration solutions for password reset, client software distribution, access. What's new at ServiceNow See All News NEWS ServiceNow expands Now Assist GenAI capabilities New Now Assist solutions include Virtual Agent, flow generation, and Field Service Management. According to the 2022 IDC CEO Survey, 95% of CEOs see the need to adopt a digital‑first strategy. Take a proactive approach to occupational health and safety by providing a holistic view into safety observations, injury, and illnesses. Impact Accelerate ROI and amplify your expertise. Versions of ServiceNow stretch back over a decade, when the company (which had recently changed its name from Gl­idesoft) rolled out a version labeled ‘Summer 2007’. Route issues to a chatbot automatically. Reimagine always-on technology services enabled by automation. No need to wait for an available live agent. To achieve that, ServiceNow releases new platform versions at least once per year (twice for the past nine years). Manage SaaS costs and usage with meaningful insights and actionable data. ServiceNow Mobile Agent makes it easy for agents to triage, address, and resolve requests on the go. Plugins Activate the Release. Partner Grow your business with promotions, news, and marketing tools. Technical support. Capture, store, and maintain data for the resource lifecycle as a single source of truth. We use cookies on this site to improve your browsing experience, analyze individualized usage and website traffic, tailor content to your preferences, and make your interactions with our website more meaningful. Get answers to your questions and discover how ServiceNow can help you transform your business with modern digital workflows. HR Service Management. Assess risk and detect conflict to reduce change failure. Release managers must keep the release phases updated. Telecommunications, Media, and Technology. Analyse trends with KPIs, metrics and role-based dashboards for customer service. Founded in 2003 by Fred Luddy, ServiceNow is listed on the New York Stock Exchange and is a constituent of the Russell 1000 Index and S&P 500 Index. Learning Build skills with instructor-led and online training. Watch a 6-minute. Request ITSM Roles - Request Management - Product Documentation: San Diego - Now Support Portal. Order Management for Telecommunications. Now, any employee who needs a laptop submits a request through the Service Portal. Vulnerability management is a term that describes the various processes, tools, and strategies of identifying, evaluating, treating, and reporting on security vulnerabilities and misconfigurations within an organization's software and systems. Jump into your role on theNow Platform . Empower everyone with Now Assist and accelerate productivity across the enterprise. Accelerate your upgrade with essential tools, resources, and expert help. Combine Customer Service Management with other products and apps to create a powerhouse customer experience platform. Documentation Find detailed information about ServiceNow products, apps, features, and releases. ServiceNow Case and Knowledge Management standardizes documentation and fulfillment of employee requests, improving HR efficiency of addressing employee needs. We’re at a unique moment in business history. Greater technical documentation depth. Get Started. Key Takeaway: ServiceNow Release Management allows teams to coordinate software releases and ensure that development teams are working in sync with the IT operations team to minimize disruptions and maximize productivity. The ServiceNow® Event Management application helps you to identify health issues across the data center on a single management console. Discover Solution Watch Video. The semiannual spring platform update, now available, also offers AI-based search, document intelligence, and health and safety incident management. Improve outcomes by optimizing process flows to streamline work. Become a Certified Implementation Specialist. Speed new products to market and quickly turn services into revenue. Vendor management is a broad banner, encompassing essentially all of the activities that an organization may engage in when interacting with its suppliers. SANTA CLARA, Calif. How search works: Punctuation and capital letters are ignored. Known synonyms are applied. snc. Change Management release notes. Given the ever-increasing acceleration towards digitalization and increasing adoption of applications to support the transformation, organizations are discovering that governance and. See How We Do It. In this spirit, I’m proud to introduce the Now Platform® San Diego release, available today. If configuration errors are detected, you get suggestions for correcting those errors. Release management focuses on. Streamline, simplify, and enhance compliance to reduce audit costs and enable better decision-making. Get a holistic view of your operations footprint across on-premises data centers and the cloud. Risk management is the identification and prioritization, based on the impact to the business, of unforeseen events and issues followed by activities to mitigate and control negative outcomes that might result in unacceptable damage to the profitability, reputation, or success of the business. ServiceNow, Inc. SANTA CLARA, Calif. Get answers to your questions and discover how ServiceNow can help you transform your business with modern digital workflows. Keep service owners in the loop by surfacing key outages, changes, and incidents—with full context. SANTA CLARA, Calif. Event Management provides alert aggregation for discovered services,The roadmap provides a shared source of truth, outlining the project in a way that is both easy to understand, and highly comprehensive. — March 22, 2023 — ServiceNow. Application Portfolio Management - Product Documentation: San Diego - Now Support Portal. 1. Speed new products to market and quickly turn services into revenue. Cumulative release notes summary on changes to Vancouver features and products. Partner Grow your business with promotions, news, and marketing tools. While release management processes may vary and should be customized for each organization,. There is an ongoing debate among IT professionals as to whether ITIL change management and release management are the same. Cloud Insights is available with Software Asset Management. ‑ April 26, 2023 ‑ ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced financial results for its first quarter ended March 31, 2023, with subscription revenues of $2,024 million in Q1 2023, representing 24% year‑over‑year growth, 27%. Customer customizations are typically preservedThe phase gets completed as and when all tasks are completed for a phase. Deliver the best possible service at every level with targeted performance data and metrics. The phases include: Product management. 95% efficiency gain in customer support. This practice helps your. — Sept. Your ServiceNow development management approach should define your development standards, guidelines for customization and configuration, development process flow,. Community Ask questions, give advice, and connect with fellow ServiceNow professionals. Developer Build, test, and deploy applications Documentation Find detailed information about ServiceNow products, apps, features, and releases. In this episode of Live Coding Happy Hour, ServiceNow experts demonstrated how the new controller can generate text summaries, translate between languages and styles, and. Get an executive view of key metrics and indicators with role-based dashboards and reporting. ‑ September 16, 2020 ‑ ServiceNow (NYSE: NOW), the leading digital workflow company making work, work better for people, today unveiled the Now Platform ® Paris release, to help organizations remain agile and be resilient so they can grow and enhance their productivity during the COVID economy. Automate and connect anything to ServiceNow. Change Management was enhanced and updated in the Vancouver release. Major incident management - Product Documentation: Tokyo - Now Support Portal. Application portfolio management (APM) is the discipline of developing and governing application strategy to optimize a company’s technology stack. Release management is an IT term used frequently across a range of industries. You can use this information to identify which users have not used the software. New Finance and Supply Chain Workflows use AI, ML, and RPA to automate procurement, accounts payable, and other critical processes for increased speed and value. Take control of software license management across the enterprise. Provide intelligent exchanges powered by generative AI and automated resolutions to common issues. Use a Product record in Release Management to store information about a product for reference purposes and groups all the releases and work artifacts for the product. Oct 05, 2023 - Nov 22, 2023. Skip to page content. TheRelease version : Vancouver. Deliver workflows that connect people, functions, and systems with the platform of platforms for digital business. Use generative AI to empower your customers, admins and developers, with low-code tools and connected data. Solutions hosted on Microsoft Azure Government to accelerate digital transformation and enhance security controls for the defense and intelligence community. Documentation Find detailed information about ServiceNow products, apps, features, and releases. Get Started. You need release management any time you get a request for a new product or even changes to an existing product. ServiceNow unveils transformative innovations at Knowledge 2023. Such statements include statements regarding future product capabilities and offerings and expected benefits to ServiceNow. Break down silos to resolve issues quickly across teams. Unite teams on a single platform across accounts payable functions. The Release Management v2 plugin (com. Benefits of workspaces. ServiceNow estimates there is a $11B total addressable market by 2025 for sourcing and procurement operations as well as a multibillion-dollar opportunity for finance and supply chain solutions that bring together people, processes, data, and technology on one, simplified platform. EN 301 549 Accessibility requirements suitable for public procurement of ICT products and services in Europe V3. Scale order management to take on modern telecom opportunities and build for customer success. Unfortunately, not every service request is. Bring the power of generative AI to the Now Platform with Now Assist. Step 2: This extension enables the integration of ServiceNow Change Management with Azure Pipelines. – March 30, 2022 – ServiceNow (NYSE: NOW), the. Track all of your agile release train and scrum program features and epics in a single. Release management makes the change management practice more proactive and predictable. Demo HR Service Management. The services offered can also be used for the growth and development of the organizations. Order Management for Telecommunications. -based. Improve productivity and user adoption with ServiceNow training and certification. Learning Build skills with instructor-led and online training. Learn how to use the ServiceNow® Release Management application to plan, schedule, and control the deployment of IT services across the enterprise. • Application Repository: Better governance for custom apps. The ServiceNow® Order Management application lets you create product catalogs and product offerings, and capture, track, and fulfill product orders. Impact Accelerate ROI and amplify your expertise. Skip to page content The ServiceNow Madrid release rolled out exciting new features. As you may see below, ServiceNow implementation costs may start from $60,000 plus license costs. Drive growth and reduce costs by using generative AI across every corner of your business. ServiceNow Learn about ServiceNow products & solutions. View Upgrade Info. Learning Build skills with instructor-led and online training. Learning Build skills with instructor-led and online training. Impact Accelerate ROI and amplify your expertise. Surface context-aware recommendations and deliver better self-service with conversational AI. Improve end-to-end visibility and create a. snc. Latest Now Platform release unveils AI‑powered process mining with RPA capabilities, search, workforce optimization for HR, and incident management enhancements to address security and operational risk. ServiceNow Release Management is a lightweight and highly automated process that increases efficiency, transparency, consistency and compliance. Community Ask questions, give advice, and connect with fellow ServiceNow professionals. Use collaborative workspaces for effective management of risks and IT remediation. SANTA CLARA, Calif. Access a central dashboard to monitor overall health and safety of. Special characters like underscores (_) are removed. Deliver the right experience to employees anywhere. ITSM clearly defines the roles and responsibilities of every individual and department with regard to IT services. Model demand scenarios to analyze scheduling impact and make sure you staff properly for surges. Customer customizations are typically preserved. ServiceNow helps drive efficiency and collaboration to improve service experiences by providing a digital foundation that connects end-to-end process flows. FSM receives a nice upgrade in Utah in the form of Equipment Scheduing. March 11, 2021. Instead of delivering services separately by functional domain, services can be delivered in a manner that: Connects systems and departments. As described above it groups a series of changes into a collective called a release. 5% adjusted for constant currency. Developers and builders of all skill levels can build a better workflow on our single, unified platform. “ServiceNow Customer Service Management has all the functionality we need out of the box to streamline services and unlock greater transparency. Release Phases. The type and number of phases would depend upon the release management process of your organization. Read our developer and team development guides to learn how you can. ServiceNow Release Management. The ServiceNow® Hardware Asset Management (HAM) application is a licensable application that on activation provides advanced workflow, automation, and mobile capabilities to maintain your assets. Following thorough. EAM is a business application used by asset-intensive industries to optimize capital investments, oversee maintenance and repair activities, and manage costs. ServiceNow is a comprehensive platform designed to support and streamline the DevOps lifecycle. . An improved business continuity manager including scenario analysis for operational resilience and a further improved risk heat map will allow companies to better track risks and the criticality associated with those risks. Demand Application Portfolio Management (APM) Identify the critical applications andRun health check scans on your ServiceNow instance to determine the health of your Software Asset Management configurations. Browse our resources to see how the Vancouver release delivers for your organization. Description. Deliver workflows that connect people, functions, and systems with the platform of platforms for digital business. Integrate observability capabilities into your existing workflows for alerting and incident management. Provide resilient services that increase productivity and create amazing experiences wherever your employees work. Loading. Investor Relations. Request the ITSM Roles plugin (com. Orchestration's ROI calculator is built on ServiceNow Cost Management and tracks the ROI of every automation run, calculating cost savings over time. Do more with HR Service Delivery. Release Management in ServiceNow (and other cloud systems) is the key to success in implementing changes. In Version 1. Process Mining. • With strong ServiceNow development management practices, you also have effectively defined development standards, guidelines for customization and configuration, a development process flow, and a release management process. Generative AI —where machines “understand” human language and respond to and act on it—can make that happen. Get answers to your questions and discover how ServiceNow can help you transform your business with modern digital workflows. Bundles all the work done (projects, epics, stories, enhancements, defects, problems, incidents, and so on) for products or services together and ensures that these work items are built, tested, and deployed on non-production and/or production environments. Documentation Find detailed information about ServiceNow products, apps, features, and releases. Incorporate ServiceNow system and application logs into your enterprise security analytics tools. Scale order management to take on modern telecom opportunities and build for customer success. The most relevant topics (based on weighting and matching to search terms) are listed first in search results. ServiceNow, NVIDIA, and Accenture today announced the launch of AI Lighthouse, a first-of-its-kind program designed to fast-track the development and. The processes are typically broken into three phases: The development team creates new code or features. Help capture knowledge, enable self-service, and improve employee satisfaction. request_management) to gain more control over the access that. Stages in DevOps release management. The Utah release boasts many new features to ServiceNow products such as CSM, HRSD, FSM, and CMDB. In other words, it allows you to monitor your company’s digital. best. Subscription revenues of $1,742 million in Q3 2022, representing 22% year‑over‑year growth, 28. Simplify, automate, and accelerate change velocity using built-in AI, data-driven flows, and fit-for-purpose change models—for faster time to value. Release Management encompasses the planning, design, build, configuration and testing of hardware and software releases to create a defined set of release components. Make it easy for them to find the information they need so they can keep members happy. Drive growth. Get Started. Special characters like underscores (_) are removed. Get answers to your questions and discover how ServiceNow ® can help you transform your business with modern digital workflows. Nuestra aplicación Change Management permite una mayor frecuencia de despliegue, un tiempo necesario para obtener valor más corto y menos fallas relacionadas con los cambios. Workforce Optimization. In Change approval policies, approval definitions are used to generate approvals according to your business requirements. Documentation Find detailed information about ServiceNow products, apps, features, and releases. snc. DocumentationFind detailed information about ServiceNow products, apps, features, and releases. Validate sensitive configuration data and scripts before they’re executed. 3 minutes to read. Used to track the features released in each product version. Automate processes to improve visibility and remove bottlenecks across the institution. Store Download certified apps and integrations that complement ServiceNow. Special characters like underscores (_) are removed. Partner Grow your business with promotions, news, and marketing tools. A modern portal that supports the employee lifecycle, increasing productivity and the overall quality of HR service delivery to deliver a consumerized employee experience. Managed services News ServiceNow Tokyo Release Targets Employee, Security, Supply Chain Management Joseph F. How to get Service Operations Workspace. Release management is the process of planning, designing, scheduling, testing, deploying, and controlling a software release. Combine ITSM with other products and apps to create a powerhouse technology platform. Navigate to your release pipeline, and then select the Pre-deployment conditions icon. The Change Management Best Practice – Jakarta (com. By analyzing historical performance and trends of work orders, organizations can make informed decisions regarding future allocation and procurement. You can use the Health check dashboard to view the results of the health scan and gain a better understanding of your configurations. Happy, loyal, engaged employees are significantly more productive and more accurate in their work than disengaged ones. Keeping Planning Strategic—Or Perhaps Making It That Way. Automate and connect anything to ServiceNow. ServiceNow Service Level Management (SLM) is an IT platform capability for managing service commitments between IT, service providers, and customers. Do more with IT Service Management. ServiceNow Tutorial - ServiceNow is a cloud solution company which is used for process automation, IT service management, IT operation management and IT business management. ServiceNow is an American software company that was founded in 2003 by Fred Ludy and its headquarters is located in Santa Clara, California, United States. This tool enables dispatchers to schedule and manage specialized equipment like forklifts and. The official source of the latest press releases about ServiceNow. Provide resilient services that increase productivity and create amazing experiences wherever your employees work. 1. This release delivers innovation and new GenAI solutions to help improve productivity and satisfaction, drive purposeful automation, optimize processes, reduce costs, maximize efficiency, and create organizational agility. Some noteworthy features from the Utah release include: Equipment Scheduling. Shorten cycle times for nonemergency citizen requests, such as calls from the U. Known synonyms are applied. Read the release notes to learn about the release, prepare for your upgrade, and upgrade your instance. By integrating development and operations teams and adding automation, organizations can improve collaboration, work culture, and ultimately productivity. ServiceNow Named a Leader in Third-Party. Create and automate order tasks with workflows to reduce fulfillment time, meet SLAs, and lower costs. Gain real-time visibility across channels and work so you can manage for optimal performance. Skip to page content. roles) to activate the ITSM Roles — Request Management plugin (com. “ServiceNow has provided frictionless ways for colleagues to handle their IT; it has removed a lot of mundane tasks and certainly made. 1 AA and are actively working on a roadmap to accomplish this goal. ServiceNow ranked 1 on the list of fortune 50 companies with long-term growth. A change approval policy is. Automate and connect anything to ServiceNow. 0 combines Test Management and Test Management 2. Minimize risk and expense for every stage of integration. Transform the impact, speed, and delivery of IT. ServiceNow Release Management is a lightweight and highly automated process that increases efficiency, transparency, consistency and compliance. It brings the DevOps concept and goals to life, enabling organizations to achieve excellence in code quality and transparency. The processes and workflows are automated and can be aligned with all the present business functionalities. Developing effective change management strategies can help the company achieve this goal and enhance customer satisfaction. Order Management for Telecommunications. !! Bundles all the work done (projects, epics, stories, enhancements, defects, problems, incidents, and so on) for products or services together and ensures that these work items are built, tested, and deployed on non-production and/or production environments. Building a more resilient business with the Now Platform Tokyo release. — July 26, 2023 — ServiceNow (NYSE: NOW), NVIDIA (NASDAQ: NVDA), and Accenture (NYSE: ACN) today announced the launch of AI Lighthouse, a first‑of‑its‑kind program designed to fast‑track the development and adoption of enterprise generative AI capabilities. SPM also supports the Scaled Agile Framework and has release management, built-in machine learning, and intelligent chatbot features that can serve as virtual agents. Align work to business priorities, reduce time, and optimize resources with IT Business Management (ITBM). Discover digital experiences that help your organization work smarter, faster, and better. What's new in the Vancouver release. !!Bundles all the work done (projects, epics, stories, enhancements, defects, problems, incidents, and so on) for products or services together and ensures that these work items are built, tested, and deployed on non-production and/or production environments. There’s simply no reason for any organisation to shy away from a. Manage reporting and visibility across organizational establishments to maintain compliance. Business leaders must drive uninterrupted innovation and. Orchestrate work intelligently, anytime. Virtual Agent. Jira Service Management costs from $21/agent/month and comes with a 7-day free trial. ServiceNow Release Management: An Overview. Improve business performance with out-of-the-box metrics and real-time analytics. Vulnerability management definition. Jakarta ServiceNow Jakarta release notes Class Methods GlideEvaluator evaluateScript(), getVariable(), putVariable() Authentication release notes ServiceNow® platform authentication enhancements and updates in the Jakarta release. The ServiceNow® Core Now Platform provides features and functionalities to applications and other parts of the Now Platform. Employee self service (ESS) is technology that allows employees to handle a number of human-resources and administrative tasks on their own. ServiceNow is the Enterprise Cloud Company, providing enterprise service management solutions for global IT. Transform the impact, speed, and delivery of IT. Prepare for ServiceNow Certified System Administrator Exam. The ServiceNow plugin for HCL Accelerate automates the importing of records for ServiceNow incident management (beta), change. 7 Certificate Inventory and Management, you. Get Demo. Solutions Products. Unleash the power of IT. Our change management application enables increased deployment frequency,.